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Commercial Account Executive

Location : Central London
Type : Permanent

Company Overview

Decision Tech is a performance marketing and data business. We generate high value, low cost leads for businesses and help customers choose the best products and services.

We operate a portfolio of products and digital brands to solve a range of consumer and advertiser problems:

We take a two-fold approach to driving price comparison switches. Firstly, we use our performance marketing competencies to grow our own brands (listed above), including SEO, digital advertising, user experience development and commercial monetization. Secondly, our price comparison technology is also utilised by major brands such as Gocompare.com and Comparethemarket.com through our expanding B2B partnerships programme.

Our corporate strategy has been spearheaded via acquisitions, adding new businesses to our technology and marketing platform. It is an exciting time to join Decision Tech.

Why work for Decision Tech?

Decision Tech has a fun, fast-paced and vibrant culture. Everyone in the company is collaborative, committed to one another, and brings industry-leading skills and experience. We believe that our great team is at the centre of our continued success.

Decision Tech finished 8th in the 2017 Best Workplaces ™ (small category). We are delighted to know that our team feel so positive about working here.

We work hard to get the right people on board and have created an exceptional culture in which you can flourish. We celebrate fresh ideas and enthusiasm and we seek staff that will bring these qualities and more.

This is a fantastic opportunity that would suit someone who wants to drive their career forward and develop quickly as the company and team continue to grow.

The Role

The aspiration for this role is to support the Commercial Team’s day to day account management activities and own the customer service function of broadbandchoices.

Key tasks and responsibilities include:

Commercial Administration

  • Support with offer and pricing updates so that our market-leading broadband, phone, TV and mobile comparison services are fully up to date and accurate
  • Regular checks of customer journey across our websites to ensure all links are active and recommend next steps/liaise with the Development Team if there are any outages

Commercial Support & Team Cover

  • Helping the wider team with commercially relevant activities
  • Taking ownership of editorial guide pages ensuring accuracy of pricing and package features

Account Management

  • Managing a number of small yet influential accounts across home communications and mobile to increase the value of the accounts through negotiating improved commercials, selling advertising opportunities and enhancing conversion rates through on-site changes and improved offers

Customer Service

  • Owning the customer service process as a key data controller within the business
  • Handling and responding to direct emails from customers for Decision Tech’s brands and key partners
  • Ensuring all customers are dealt with professionally and all SLA’s are met

Skills required

This role will require a candidate that has great attention to detail, takes pride in their work and will do what it takes to get the job done.

Key requirements:

  • Common sense, practical, solutions-based approach
  • Willingness to muck in and apply themselves to all tasks asked of them
  • Genuine desire to help people and ensure gold standard customer experience
  • Strong communication skills – both written and verbal
  • Excellent attention to detail
  • Able to balance and manage time effectively ensuring important and urgent actions are done on-time
  • MS Office proficient
  • Experience in and / or passion for the telecoms and tech sector is beneficial but not essential

Package/Benefits:

27 days holiday per year + Bank Holidays
Free breakfast
Company Pension scheme
Fruit, soft drinks and sweets in the office
Annual season ticket loan
Quarterly strategy away days
Contribution towards Gym membership
Free massages
Monthly Get Togethers
Football Club
Cycle to work scheme
PS4, pool table and arcades machines in our breakout area
Weekly fitness bootcamp
Culture Club
Childcare voucher scheme

To apply for this role

Email your CV to: opportunities@decision.tech

People Business Partner

Location : Central London
Type : 3-4 day per week, Permanent

Company Overview

Decision Tech is a performance marketing and technology business. We generate high value, low cost leads for businesses and help customers choose the best products and services.

We take a two-fold approach to driving price comparison switches. Firstly, we use our performance marketing skills and experience to grow our own brands (including broadbandchoices.co.uk, and Comparemymobile.com). Secondly, our price comparison technology is used by major brands such as Moneysupermarket.com, Gocompare.com and Comparethemarket.com through our expanding partnerships programme.

Following our recent acquisition by the Moneysupermarket Group, Decision Tech is scaling up to enter new product verticals and to power a new range of partners in the coming months.

Why work for Decision Tech?

Decision Tech has a fun, fast-paced and vibrant culture. Everyone in the company is collaborative, committed to one another, and brings industry-leading skills and experience. We believe that our great team is at the centre of our continued success.

We work hard to get the right people on board and have created an exceptional culture in which you can flourish. We celebrate fresh ideas and enthusiasm and we seek staff that will bring these qualities and more.

For the last two years Decision Tech has been recognised as one of the Best Workplaces™ (small category) in the UK by Great Place to Work. We are delighted to know that our team feel so positive about working here.

This is a fantastic opportunity that would suit someone who wants to drive their career forward and develop quickly as the company and team continue to grow.

The Opportunity

We are looking for a People Business Partner who will be responsible for managing all facets of HR, from attracting talent, managing HR processes and enhancing the employee experience, reviewing reward and compensation, providing advice and assistance to HR policies, procedures and legislation, following health and safety procedures, to maintaining and enhancing the culture through events.

In addition, you will undertake some office manager duties with line management responsibilities for the Office Manager.

Reporting to the CEO of Decision Tech and working closely with Decision Tech leadership, part of your role will be to integrate Decision Tech into the MoneySupermarket Group benefits and policies, working closely with the Director of People & Organisation at Moneysupermarket Group.

The candidate

You will be a highly organised CIPD qualified HR professional with over 3-5 years relevant, demonstrable experience, looking for a role where you can apply all your HR knowledge.

This is an exciting role where you will be instrumental in helping to shape how we attract, develop and retain talent and improving the employee experience.

We will offer a fulfilling role in a dynamic environment, with the flexibility of working three/four days a week.

Key Responsibilities:

  • Coordinate all recruitment activity and recruitment agencies
  • Coordinate all employee onboarding requirements and induction training
  • Review and amend processes and ways of working to enhance the employee experience
  • Maintain and coordinate all employee documentation
  • Deliver an effective performance management cycle
  • Coordinate monthly payroll process with external payroll agency
  • Manage the Decision Tech staff benefits and coordinate the transition to the Moneysupermarket Group benefits scheme over the next two years
  • Arranging and running events that will enhance the Decision Tech culture
  • Lead on employment law issues providing accurate responses and advice to queries
  • Responsibility for the office environment and its enhancement, supported by the Office Manager
  • Own and manage Decision Tech’s training budget including booking and coordinating in-line with the strategic needs of the business

Key Experience/Skills:

  • Demonstrable broad HR generalist experience
  • A genuine interest in people, engagement and culture
  • Excellent relationship management skills
  • Superb written and verbal communication skills
  • Personable and diplomatic, with the ability to communicate at director level
  • Discrete, professional, highly organised
  • Excellent planning, organisation and time management skills
  • Thrive in an innovative and fast-paced technology organisation
  • Proven administration experience
  • CIPD qualified

Package/Benefits:

27 days holiday per year + Bank Holidays
Free breakfast
Company Pension scheme
Fruit, soft drinks and sweets in the office
Annual season ticket loan
Office away days
Subsidised Gym membership
Free massages
Monthly Get Togethers
Football Club
Cycle to work scheme
PS4, pool table and arcades machines in our breakout area
Running Club
Culture Club
Board games club

To apply for this role

Email your CV to: michael@decision.tech

Commercial Account Manager

Location : Central London
Type : Full-time Permanent

Company Overview

Decision Tech is a performance marketing and data business. We help customers choose the best products and services, and generate high value, low cost leads for businesses.

We are the market leader in the business-to-business (B2B) partnerships space for broadband and mobile price comparison. Our technology is utilized by most major price comparison websites, including the likes of MoneySuperMarket.com, Gocompare.com and Comparethemarket.com, as well as other household names, like MoneySavingExpert and Which?, and our partnership network is growing all the time.

We also operate a portfolio of our own products and digital brands to solve a range of consumer and advertiser problems:

  • broadbandchoices.co.uk compares broadband and mobile packages
  • mobilephonechecker.co.uk compares mobile deals
  • Sellmymobile.com and Comparemymobile.com compare the best places to recycle your mobile phone

Decision Tech joined the MoneySuperMarket Group (MSMG) in 2018. We are now using our market-leading technology to create a B2B partnership proposition across the Energy vertical, pulling on MSMG’s existing propositions in these new product verticals for Decision Tech.

The Opportunity

We are looking for a Commercial Account Manager to own the relationships across several key strategic Home Communications providers and to be a key support to the Senior Commercial Manager.

This is a high-profile role within Decision Tech, critical to the delivery of our commercial strategy and business objectives. The role will report into the Senior Commercial Manager, but you will also work closely with the wider Commercial Team, Partnership Accounts Team and Product Team.

This is an exciting time to be joining Decision Tech, and the Commercial Account Manager will have an incredible opportunity to drive their career forward and develop quickly as the business, and team, continues its rapid growth

About you

You will:

  • Have a minimum of 3 years of account management experience, preferably in a digital environment
  • Have a good understanding of affiliate marketing
  • Have experience of scaling commercial accounts
  • Be commercially focussed, relentlessly pursuing KPIs
  • Be highly analytical and adept at utilising data to identify trends, risks and opportunities
  • Have experience in negotiating commercial contracts
  • Ability to quickly grasp technical aspects of a role
  • Be professional, organised, deadline driven and demonstrate attention to detail in oral and written communication
  • Have excellent interpersonal skills, with the ability to effectively build rapport and develop strong relationships externally
  • Be a team player, with a history of working collaboratively with peers to deliver strong outcomes
  • Thrive when challenged, and not be afraid to challenge and hold others accountable
  • Have a practical approach to work and be willing to just get things done when needed

The Role

  • Responsible for managing the relationship with several key strategic internet service providers, cultivating strong and lasting relationships at senior levels through personalised contact and understanding the needs of their businesses
  • Identify and take advantage of commercial opportunities, while also working closely with internal colleagues and external provider contacts to plan and execute long-term growth initiatives
  • Support to the Senior Commercial Manager in the delivery of the commercial team strategy, coaching and development of the team and leading projects and initiatives across the business
  • Build strong relationships and close collaboration with Product, Development and Partner teams, drawing in support of key internal stakeholders along each stage of partnership development and growth
  • Use your organizational and attention to detail skills to ensure the accuracy and timely delivery of all activity
  • Track, measure and report on the performance of partners against specific KPIs
  • Use data to identify trends, insights and opportunities, and optimize activity accordingly
  • Contribute to month-end processes, ensuring correct figures are reported to Finance

Why work for Decision Tech

Decision Tech has a fun, fast-paced and vibrant culture. Everyone in the company is collaborative, committed to one another, and bring industry-leading skills. We believe that our great team is at the centre of our continued success.

We work hard to get the right people on board and have created an exceptional culture in which you can flourish. We celebrate fresh ideas, enthusiasm and drive – and seek staff who will bring these qualities and more.

For the last two years Decision Tech has been recognised as one of the Best Workplaces™ (small category) in the UK by Great Place to Work. We are delighted to know that our team feel so positive about working here.

Package/Benefits:

25 days holiday per year + bank holidays
Free breakfast
Company Pension scheme
Paid day off for your birthday
Fruit, soft drinks and sweets in the office
Annual season ticket loan
Subsidised Gym membership
Free massages
Child Care voucher scheme
Monthly Get Togethers
Football Club
Cycle to work scheme
PS4, pool table and arcades machines in our breakout area
Running Club
Cinema Club

To apply for this role

Email your CV to: opportunities@decision.tech

If you would like to apply for any of our current vacancies, or if you think you may be a great fit for a future role then please get in touch with us via: hr@decision.tech

Dear recruiters,

Thanks so much for checking out our vacancies page. While we do work with recruitment agencies, and appreciate all the amazing staff they have helped us to find, we are VERY particular about who we work with.


Here are our rules, and while we like to break the rules as much as the next revolutionary business, there will be no deviating from THESE rules...none:

Rule 1: We are entirely pro-active in our agency selection - every single agency and person we work with is either already known to us, or someone who comes with a personal introduction from people we know and trust.

Rule 2: To say we are not fans of receiving cold calls from people who have disregarded rule 1 is an understatement. You can email us, and we promise we’ll read it, but….

Rule 3: If you have emailed us, and we are interested, we'll certainly be in touch. If you don't hear back, then on this occasion our paths will not be crossing.

Thanks
Decision Tech